The following  duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake: To promote a friendly, relaxing and professional environment whilst ensuring all customers receive exceptional levels of customer service in the dining room, bar and letting rooms Assist with food and room reservations, seating plans and coordinating guest flow Manage payments for the dining room, bar and letting rooms Cash-up tills Handle customer enquiries and feedback professionally Ensure daily opening and closing procedures are undertaken Adhere to food safety standards and ensure all FOH/Housekeeping team members follow standards Comply with bar/hotel security, fire regulations and all health and safety standards Assist with the management, training and development of team members Place orders and accept deliveries Assist with stock-takes Contribute to staff meetings Assist with staff rotas...

The following duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake: To promote a friendly, relaxing and professional environment whilst ensuring all customers receive exceptional levels of customer service in the dining room and bar. Serve food and beverages. Manage payments for the dining room and bar. Handle customer enquiries and feedback professionally. Ensure daily opening and closing procedures are undertaken. Communicate effectively with all other departments. Adhere to Food Safety standards. Complete daily/weekly paperwork. Comply with bar/hotel security, fire regulations and all health and safety regulations. Accept deliveries. Contribute to staff meetings. Assist with check-in/check-outs. Ensure the cleanliness and upkeep of the dining room, bar and public areas. Assist with cellar management. Maintain and enhance the Owl's reputation....